More and more people are being targeted by fraudsters and it’s important to be on guard and understand the risks.

Knowing about the different types of fraud can protect you and your money.

What is fraud?

Fraud is a criminal act to deceive someone, usually to take assets.


There are many words used to describe fraud, including scam, con, swindle, extortion, sham, double-cross, hoax, cheat, ploy, ruse, hoodwink and confidence trick.


Criminals are experts at impersonating people, organisations and the police. They spend hours researching scams, hoping people will let their guard down for just a moment. It is important you understand the risks and the latest scams to avoid being a victim.


You can find out more about the different types of fraud on Action Fraud’s A-Z of Fraud.

Scammers are quick to adapt and are constantly creating new scams. It is important to stay up to date on the latest scams.

Latest scams

Fraudsters are constantly adapting and find new ways to scam people and it’s important to keep up to date with current scams.


You can find details of the latest scams here:



You can sign up to receive alerts about scams in your area on the Action Fraud website.

Tenancy fraud

Tenancy fraud is when people live in our homes without the right to do so.


It is against the law and a breach of our tenancy agreement. It also denies homes to those who need them most.


These are the different types of tenancy fraud:

  • Subletting – where a tenant rents out their home without our knowledge or permission
  • Succession – where a resident dies and someone without entitlement tries to take over or succeed the tenancy
  • False Right To Buy/Right To Acquire – where a tenant gives false information in a Right to Buy or Right to Acquire application
  • Key selling – where a resident is paid to pass on their keys in return for a one-off payment
  • Unlawful assignment – where a resident stops using their tenancy as their main home and allows another person to live there without our permission
  • Obtaining housing by deception – where a person gets a home by giving false information on their housing application.

We have a zero tolerance approach to tenancy fraud and will seek eviction and prosecution.

We proactively work to detect tenancy fraud by:

  • Carrying out regular tenancy checks to make sure that the right people are living in our properties
  • Working closely with our partner agencies
  • Investigating reports of possible tenancy fraud.

The main signs of tenancy fraud are:

  • People moving in and out of a home more often than usual
  • There seem to be a lot of people living in a home
  • You see someone collecting rent from neighbours
  • Neighbours don’t know when the rubbish is collected.

If you think someone in your area may be subletting their home or living elsewhere, please contact us. Any information you give us will be treated in confidence and your identity will be protected.

Think someone in your area may be committing tenancy fraud?


Call us on 0300 790 6555 to report it anonymously.

Cyber crime

What is cyber based fraud?


Cyber crime is a global threat. It’s a criminal activity that uses a computer or the internet to target victims. Cyber criminals seek to exploit human or security vulnerabilities in order to steal passwords, data or money directly.


The most common cyber threats include:


  • Hacking – including of social media and email passwords
  • Phishing – bogus emails asking for security information and personal details
  • Malicious software – including ransomware through which criminals hijack files and hold them to ransom
  • Distributed denial of service (DDOS) attacks against websites – often accompanied by extortion

How to prevent cyber crime


According to the National Crime Agency, most cyber attacks could be prevented by taking these basic security steps:

  • choose strong passwords and don’t reuse them for multiple logins.
  • install security software such as anti-virus and two-factor authentication.
  • keep all security software and operating systems updated

Reporting Cyber Crime


For further advice on how to stay safe online please visit Cyber AwareGet Safe Online or the National Cyber Security Centre.


If you are a victim of cyber crime please report it to Action Fraud, the UK’s fraud and cyber crime reporting centre.

Fraud prevention tips

  • always remember – if something seems too good to be true, it probably is.
  • keep your personal information safe. Never give anyone your bank PIN or National Insurance number and shred or tear up any letters that include your personal details — don’t just throw them in the bin.
  • change your passwords regularly and make them as complex as you can remember. Install the latest anti-virus protection on all your devices.
  • Be suspicious of ‘cold callers’ — anyone trying to sell you goods or services on your doorstep or over the phone where you haven’t asked them to make contact. If you have any concerns, tell them politely but firmly that you’re not interested and close the door or put the phone down. Never get drawn into extended conversation, as fraudsters will use that ploy to try to persuade you to buy goods, often against your better judgement.


If you believe you are the victim of fraud, you can report the incident to Action Fraud. Visit or call 0300 123 2040 to log your case.


Fraud – Victim Support can help you fill out forms and connect you with services and networks.