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Full fibre broadband is being rolled out to 5,000 of our properties

Full fibre broadband is being rolled out to 5,000 of our properties across the West Midlands.

We are partnering with full fibre broadband provider Hyperoptic to ensure that our customers have access to broadband speeds of up to 900Mbps.

This is more than 12 times faster than the UK average.

Currently only one in four homes has access to gigabit broadband – which has speeds of one gigabit per second – and the Government is aiming for 85 per cent of homes to have access to a gigabit broadband connection by 2025.

This roll out, which will begin in the near future, will mean thousands of our properties will be a step closer to this.

A number of community hubs will also be connected to Hyperoptic’s network, to give customers access to free internet for education and enterprise use.

Liz Bloomfield, Portfolio Manager at Citizen, said: “We’re really excited that our full fibre broadband rollout with Hyperoptic is starting soon. We think it’s really important that our homes have access to the best broadband and I’m really pleased we’re already working towards our homes having gigabit broadband before the government’s target of 2025.

“We’re also thrilled to be working with Hyperoptic to ensure some of our most vulnerable customers in our supported housing get free access to the broadband to support their education, to help with job opportunities and to support recreation activities. I think this ties in nicely with our social purpose here at Citizen.”

Liam McAvoy, Senior Director of Business Development at Hyperoptic said: “Citizen have a clear social purpose, which is to provide homes that are a foundation for life.

“We are pleased to support this ambition. As well as digitally future-proofing properties, full fibre connectivity enables a host of social benefits – across online financial savings and on individuals’ wellbeing.

“Over the last ten years we have built an industry-leading proposition for registered housing providers, which is why we have become the go-to partner of choice. We look forward to the rollout and delivering a service that is so-needed in these difficult times.”

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