From apprentice to full-time member of staff

Eagle-eyed student, Alice Sale, first spotted us at a careers fair at her school in Solihull. Fast forward five years and Alice is now a valued, full-time member of our Human Resources Team.

Alice came on board as an apprentice in our HR Team where she thrived during her apprenticeship – making a massive contribution and completing her NVQ Level 3 in HR in the process. In 2020 Alice graduated after completing her Chartered Institute of Personnel Development (CIPD) Level 5 in Human Resources Management.

Her work with us has been so impressive that she was nominated for the Young Achiever category of our Employee Excellence Awards in 2019 and is now working as a permanent, invaluable member of our HR Team as a HR Advisor.

Alice said: “I’m so pleased with the way things worked out.

“To get the opportunity to join Citizen and gain experience in my apprenticeship was great. To gain a full-time role at the end of it is just fantastic.

“I have been given so many opportunities at Citizen and I’m really grateful for all of the training and support I’ve received.”


‘My managers and colleagues are all so helpful and supportive’

Jordan started working in our Ground Maintenance team in February 2020. His manager at the time told him about our Electrical Apprenticeship scheme and he decided to apply because he’s always wanted to work in the trades so he’s never struggling for work.

Jordan studies part time alongside his role and is really enjoying it.

Jordan said: “I am enjoying my apprenticeship. I am learning so much and gaining fantastic experience while getting experience on the job.

“What has really helped me learn and progress is having such a great team to work with. My managers and my colleagues are all so helpful and supportive – I know I can approach them with anything – and I can’t thank them enough for that!

“Citizen is a great place to work. I’m hoping to get a full-time job as an electrician at the end of my apprenticeship and keep working my way up the ranks.”