Our leaseholder team are here to support you

The team can give you advice on buying and selling, variations to lease, rights and responsibilities. They also help coordinate responses when we need to involve experts from other teams. For example, repairs surveyors, estate services, income, or money advice.

There’s a lot of information you need to know as a leaseholder so we’ve produced a leaseholder handbook that includes useful information about your lease and guidance on what to do if you need advice or have an issue.

To find out what your building insurance covers, you can take a look and download a summary of your building insurance cover here.

You can contact our team by emailing Leasehold.Team@citizenhousing.org.uk or call 0300 790 6555. Please include your full name and address when emailing.

Information about your lease
Service charges
Building safety
Useful links & support